Privacy Policy

This Privacy Policy explains how Jaiswal Wallpaper ("we", "us", "our") collects, uses, discloses and protects information when you visit jaiswalwallpaper.in (the "Site"), submit our contact form, or message us on WhatsApp, phone or email. By using the Site or contacting us, you agree to the practices described below.

We aim to handle your information in a manner consistent with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023 and its associated Rules, alongside general principles of data minimisation, purpose limitation and reasonable security.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your name, phone number, email address, subject and message when you submit our contact form, email us, or message us on WhatsApp or by phone.
• Automatically collected information — such as your approximate location (city/region), browser type, device type, pages visited and referring website, typically gathered through standard web server logs and cookies.
• Information you share in conversation — such as room photos, measurements or design preferences you choose to share with our team while discussing a project.

We do not knowingly collect sensitive personal information (such as financial account details) through the Site, and we do not operate a payment gateway on this website.

2. Contact Forms

When you submit our contact form, the details you provide (name, phone, email, subject and message) are sent by email to our team at info@jaiswalwallpaper.in so we can respond to your enquiry, and a confirmation email is sent to the address you provided. We apply basic spam-prevention checks (such as a hidden honeypot field and timing checks) to reduce automated spam submissions; these checks do not collect any additional personal information beyond what you submit.

Form submissions are used solely to respond to your enquiry and are not sold or rented to third parties.

3. WhatsApp Communication

If you contact us via WhatsApp (including through the floating WhatsApp button on this Site), your messages are handled through WhatsApp's own platform and are subject to WhatsApp's (Meta's) privacy policy in addition to this one. We use WhatsApp solely to communicate with you about your enquiry, quote or ongoing project, and we do not use your WhatsApp contact details for unrelated marketing without your consent.

4. Cookies

This Site does not use advertising or tracking cookies. It may use minimal, functional browser storage (for example, to remember that you dismissed a notice) where supported. No cookie-based cross-site tracking or ad-targeting is performed by us. If we introduce analytics or marketing cookies in future, we will update this policy and provide an appropriate notice or consent mechanism.

5. How We Use Your Data

We use the information we collect to:

• Respond to enquiries, quote requests and consultation bookings;
• Schedule and coordinate site visits and installation services;
• Send confirmation emails related to your enquiry;
• Improve our Site, products and services; and
• Comply with legal obligations where applicable.

We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.

6. Data Security

We take reasonable technical and organisational measures to protect the information you share with us, including sending form submissions over encrypted SMTP and restricting direct access to configuration files that store technical credentials. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

This Site uses a small number of third-party services necessary for it to function, including:

• Google Maps — to display our shop location (Google's privacy policy applies to this embed);
• Google Fonts — to load the typefaces used on this Site;
• An SMTP email delivery provider — to send contact-form emails reliably; and
• WhatsApp (Meta) — for click-to-chat messaging, as described above.

These providers may process limited technical data (such as your IP address) as part of delivering their service. We do not control, and are not responsible for, the separate privacy practices of these third parties.

8. Your Rights

Subject to applicable law, you may have the right to:

• Ask us what personal information we hold about you;
• Ask us to correct inaccurate information;
• Ask us to delete information we no longer need to retain; and
• Withdraw consent to further contact at any time.

To exercise any of these rights, please contact us using the details in Section 11 below and we will respond within a reasonable timeframe.

9. Children's Privacy

This Site and our contact form are intended for use by adults seeking wallpaper and interior services. We do not knowingly collect personal information from children. Our Kids Wallpaper collection is marketed to parents and guardians, not directly to children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: +91 88825 15155
• Email: info@jaiswalwallpaper.in
• Address: 115, Nihal Vihar, Uday Vihar, Nangloi, New Delhi, Delhi 110041, India

This policy is provided as a general template for informational purposes and does not constitute legal advice. We recommend having it reviewed by a qualified legal professional to confirm full compliance with applicable law before relying on it.